Gamification Cheat Sheet (download)

Gamification Cheat Sheet (download)

The more subtle elements used in game design to motivate gamers, work just as well on users in everyday design. So whilst I’m retiring some of my notebooks to the shoebox, I’m not retiring my notes on gamification. If you promise to avoid using the PBL triad as much as possible, here’s my Gamification Cheat Sheet pdf for you.

Why the EU ‘Privacy Icons’ are disastrous

Why the EU ‘Privacy Icons’ are disastrous

Some member of parliament must have severely misunderstood the meaning of ‘privacy-by-design’. These ‘standardised privacy icons’ and their logic are that disastrous, that enforcing these will not strengthen but weaken the new European privacy legislation. The icons and copy suggestions are unclear, unusable and being forced to show these will punish especially the companies and organisations who do privacy right.

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Notebook

Heartfelt Interactions, or Thoughtfulness for Sale?

Heartfelt Interactions, or Thoughtfulness for Sale?

There’s only limited value (and a limited audience) for the health features of the Apple Watch’s heart rate measurements. So Apple decided to sell it to us as ‘easy’ thoughtfulness. As ‘easy’ connectedness. But the whole point about being thoughtful and forging connections, is that it should not be easy. What value does something have, if it does not require at least some effort?

B2ONE experiences based on trust

B2ONE experiences based on trust

Data from many thousands of individuals, willingly contributed or our digital exhaust, allows designers to deliver products and services that are, or at least feel, unique. This creation of unique customer products and services derived from crowd-based insights, Deloitte calls this the “billion-to-one,” or B2ONE, experience. One of the five requirements? Build, and maintain, trust.

(re)defining informed consent for automotive

(re)defining informed consent for automotive

I have long been on ‘team iOS’ as it comes to permissions management flow and I would love that my future car follows the iOS (high) road. A system designed in such a way that it works with a minimum of data required. A system that is transparent about what data is collected, and for which purpose. A system that limits itself to the basics by default, and then asks me step-by-step if I would be willing to trade in more data in exchange for extra functionality.

Data-Determinism or Gaming Your Consumer Score?

Data-Determinism or Gaming Your Consumer Score?

Professor Pasquale writes that ‘gaming your score’ might even be dangerous, as trying to influence scoring systems could backfire: “If a person attached a fitness device to a dog and tried to claim the resulting exercise log, he suggests, an algorithm might be able to tell the difference and issue that person a high score for propensity toward fraudulent activity.”

Proactive Transparency

Proactive Transparency

In the National Register, the Kruispuntbank Social Security, the Kruispuntbank Enterprises, the Finance Department, etc. we hold a very large amount of data. The government knows perfectly what this information is used for. It’s not much effort to share that (information) with the data subjects. – Tommelein (Belgian Secretary of State for Privacy)

Defining IxD

Defining IxD

Interaction design is the optimisation of state-based systems towards a set of stakeholder effects that include implicit user goals. – Chris Noessel

Privacy Icons: Resources, Discussions & Research

Privacy Icons: Resources, Discussions & Research

There is some evidence that user understanding of privacy policies is enhanced by using icons and labels as well as conventional legal text (a “multi layered” privacy notice approach). However this hypothesis has not really been tested ‘in the wild’. (CREATe Report on The Use of Privacy Icons and Standard Contract Terms for Generating Consumer Trust and Confidence in Digital Services)

Algorithmic Accountability

Algorithmic Accountability

From the list of questions above it should be clear that there are a number of human influences embedded into algorithms, such as criteria choices, training data, semantics, and interpretation. Any investigation must therefore consider algorithms as objects of human creation and take into account intent, including that of any group or institutional processes that may have influenced their design.